Showing posts with label mark sager. Show all posts
Showing posts with label mark sager. Show all posts

Tuesday, June 7, 2011

Journaling to Achieve Your Goals

Terry Harris and I have been talking about jornaling lately because it's part of a change program we currently have underway. This is a contest and the winner will be awarded a week long trip to St. Thomas. (Compliments of our very generous broker, Mark Sager.) Participating staff completed an intention card with their goal at the beginning of the program. In July, they'll submit a reflection statement and a journal that tells their story. The journal can be in any form -- blog, video, photographs, diary, scrapbook, anything someone can think of to convey their journey. An external panel of experts will review the entries and select the best wellness story as our winner.

We included journaling as part of the program because we believe it will help people achieve their goals and help them share their journey with others. Terry has done so much reading on the topic, I asked her to author a guest blog post to share some thoughts that our contestants might find helpful.



Is journaling your thing?


I remember being around 10 years old and my mom giving me my first diary (complete with a lock and key). I was so excited to write in it each night before going to bed. My friends and I would meet the next morning at school and talk about our diary entries, which always seemed to include the boys that we had secret crushes on. Well, for me, that ritual of writing in it each night lasted all of a month or so before I got bored with the whole routine, stopped writing, and put the diary on a shelf someplace.

Fast forward to the Oprah age and a few years ago when she started talking about how she’d kept a journal since the age of 15. She started encouraging everyone to keep a gratitude journal. I thought that was a wonderful idea since I had so much to be thankful for. I went out and purchased a nice journal and tried to get into the habit of writing three things that I was thankful for on a daily basis. Again, the novelty of that soon waned.

Over a year ago, I started working out and wasn’t going to classes consistently. I’d think of every reason imaginable not to go; it looks like rain, it’s sunny out, I ate too much for lunch, or whatever. Someone suggested I keep a journal and write down my thoughts about attending afternoon fitness classes each day. I did that for a few weeks and stopped. However, what I did realize was that I’m a morning person and by late afternoon my energy level is low. Did I come to that realization through journaling? To be honest, I think not!

I’ve come to the conclusion that the traditional approach to journaling just isn’t my thing. However, had I been aware of these tips (such as write in different conditions: awake, sleepy, tired, sick, etc.) and this Writing Through Life site, I may have thought differently about it. I may not have been very successful with the typical paper-and-pen journal method, but I strongly believe that the act of conscious reflection in whatever form is the real benefit.

Journaling provides ways to shape inspiration, examine feelings, brainstorm, provide clarity, and provide a means for reflective thinking, but there are other methods that can be used to serve the same purpose. A blog is the first that comes to mind. I’ve come across some great blogs; one of my favorites is Iowa Girls Eats. It’s well written and always has nice pictures. Check it out and see what you think.

What do you think about using photos, paintings, pictures, videos, and so on in the place of traditional paper-and-pen journaling? Share your thoughts in the comment section below (text only please!).

Thursday, April 14, 2011

ASHA Staff Can Win a Trip to St. Thomas

ASHA's Wellness Advisory Team
Today our Wellness Advisory Team announced our next initiative -- a contest to win a week long trip to St. Thomas. Our very generous and supportive insurance broker, Mark Sager, gave us the trip to use as a prize for our wellness program. 


During a brainstorming session about how we would use the trip, Terry Harris set us down a path to find the best wellness story. Staff that want to compete will set a goal and submit an intention card by the end of this month. In July, they'll submit a reflection statement and a journal that tells their story. The journal can be in any form -- blog, video, photographs, diary, scrapbook, anything someone can think of to convey their journey. An external panel of experts will review the entries and select our winner. 

8452-A Wellness Journey Flier 8.5x11



Wednesday, October 13, 2010

Selecting a New Health Plan Using a Systematic Decision-Making Process

Guardian has provided our health insurance coverage since 2004. We have been happy with them, but we're hearing rumors that they are getting out of the health insurance business and we certainly don't want to be the last ones on a sinking ship. We worked with our broker, Mark Sager at Alliant, to put our health insurance out for bid this year.

A colleague, Karen Niles, had introduced some of us to the Kepner-Tregoe approach to decision making and we decided to use it in selecting a new health insurance carrier. The approach helps decision makers use weighted objectives to guide decision making, evaluate alternatives against objectives, and document recommendations by showing the structured thinking behind the decision.

In this case, the objective was pretty obvious -- Choose a new insurance company to partner with and provide health insurance coverage to the ASHA staff and retirees. Mark brought us bids from three insurance companies to consider -- United Health Care, Aetna, and Carefirst.

We solicited feedback from everywhere we could think of... we posted a notice to the staff and our retirees that we would be making a change and asked them to share any experiences they had with the carriers we were considering, we posted questions on Facebook and Twitter, asked for feedback from our current and former billing and flex plan administrators, and wellness partners. We also did a fairly extensive internet search. We captured all this on printed out emails, index cards and reports and hung it on a bulletin board. We wound up with an overwhelming amount of feedback. I met with a colleague in research, Mike Jeffries. Mike mentioned Edward Tufte's work and he suggested that we cut out all the extraneous information, so I spent a little time with a pair of scissors, some tape and a highlighter. This made a surprisingly big difference. (I wish I had a before picture so that you could see the difference.)




We used this feedback to brainstorm our objectives. Then we broke the objectives into musts and wants and determined what we would use as an indicator for each factor. We met with each of the carriers to determine if they could meet all of our musts. United Health Care and Aetna made it through this first round of screening.

We had a long list of wants and we spent a Friday afternoon weighting them. Because the list was so long, we categorized the wants and then grouped them on note cards organizing them from most to least important by category. This helped us to assign weights using a scale of 1 to 10 with 10 being the best satisfier. All this information was entered into a spreadsheet. United Health Care and Aetna came back in to meet with us a second time and we explored each factor and scored the carriers as to how well they satisfied each want. The process was somewhat tedious and continued via email after the meetings. It forced us to make sure we were comparing apples to apples and helped us to maintain a perspective that went beyond our liking one companies' presentation more than the other. Here's the spreadsheet.

Quotes 2010

You can see that United came out on top -- 1694 to 1681. This approach allowed us to distinguish the best satisfier from two very good options. We also checked references for United and Aetna and did a detailed cost comparison.

In addition to aiding us in making a decision, our approach conveyed our priorities to the carriers and that we are interested in creating a long term partnership. I look forward to working with the team at United Healthcare.