Wednesday, July 30, 2014

Highlights from the World Congress on Employee Well-Being #WCEWB14

  1. The World Congress hosted the Employee Well Bootcamp for HR, Benefits and Wellness Professionals in Boston on July 23-24, 2014. When I attend events like this, I like to create a list of books, articles and resources that are mentioned and share what I compile.

    Susan Tufts from L.L. Bean kicked the conference off right with Health and Well-Being -- Build a Business Case for Your Employee Wellness Program.
  2. Susan shared a compelling slide that showed how their smoking rates decreased as they became a smoke-free environment. I've often thought that employer have the potential to have the same sort of impact on other health and wellness factors like diet and exercise as we have had on smoking in the U.S.
  3. Looking back at my notes from #wcewb14. Susan Tufts from @llbean shared this compelling slide.
    Looking back at my notes from #wcewb14. Susan Tufts from @LLBean shared this compelling slide.
  4. Fitness room utilization tripled @LLBean when they upgraded equipment & refreshed the fitness rooms. #WCEWB14

  5. Susan talked about how they used health risk assessments. Some years they conducted biometric screenings and some years they had people self-report the information. The data showed that people know their weight (although they take a pretty optimistic view of it), but they don't know their blood-pressure, cholesterol level, or A1c. I've been moving away from screenings, but the data Susan shared caused me to pause and think about it again. 
  6. Self-reported health risk data shows people know their weight (although they're optimistic), but not BP, cholesterol & A1c.#WCEWB14
  7. Michael D. Parkinson, MD from the UPMC Healthplan was up next with Think Populations, See Individuals -- Lessons Learned and How to Apply Them. 
  8. Think "tribes" not "populations". Main reason wellness programs don't work - groups of employees don't think they apply to them.#WCEWB14
  9. "Insurance changes everything" and not for the good. #WCEWB14
  10. "If you don't have an HSA, get there fast." #WCEWB14
  11. I'm no fan of health risk assessments. My experience has been that they don't tell me anything I don't already know about our population. I do think we could do something meaningful with the 5 questions that Dr. Parkinson said matter though. Can you say "yes" to all 5?
  12. Can you say "yes" to all 5? Forget about HRAs. This is what matters. #WCEWB14
    Can you say "yes" to all 5? Forget about HRAs. This is what matters.
  13. I'll be dusting off the post I started on how screening colonscopies are billed after hearing this tidbit. 
  14. Free isn't free enough for preventive care. People get aggravated with billing errors & skip next time. Dbl down on communication.#wcewb14
  15. He fed my fear of cholesterol lowering medications with his comments.
  16. Talking about combating "McLipitor" syndrome. People think they can eat whatever they want if they take cholesterol lowing meds.#WCEWB14
  17. Nature vs Nurture -- arrow goes both ways & faster than we realized. Epigenetics - hugely transformational. #WCEWB14
  18. Align incentives -- make the right thing the easy thing. #WCEWB14
  19. He mentioned Connected and Blue Zones which are two of my favorite books and suggested we read about developing NASA's program.
  20. Then he wrapped it up with this gem.
  21. The reason it "runs" in your family is that no one "runs" in your family! Quote of the day from Dr. Mike Parkinson #wcewb14 #run
  22. Next up was a Employer Case Study from Keurig Green Mountain -- Develop the Right Formula to Create a Culture of Total Well-Being that Supports Business Success, Performance Growth and Sustainability -- presented by Deb Borton and Deanna Merola from Keurig and Colleen M. Reilly from Total Well-Being.
  23. 5 best practices in communicating wellness - #1 keep it simple #2 be creative #3 the scan test #4 use reminders #5 build a brand#WCEWB14
  24. Amanda Goltz from Aetna, Marty Jaramillo from Yingo Yango, and Brain Jones from Castlight Health presented Implement Innovative and Disruptive Approaches to Health Fitness and Productivity in the Workplace.

    They discussed an Aetna study on the impact of incentives. 
  25. And mentioned a number of things worth looking into. 
  26. Great discussion at #employer well-being boot camp #WCEWB14on health care/wellness vendors must use open source API. Must share data.
  27. Zipongo - Healthy Recipe Recommendations and Savings by Zipongo, Inc. #WCEWB14 
  28. HelloWallet by HelloWallet another potentially disruptive technology #WCEWB14 
  29. Barbara Linton from Baystate Health presented Baystate Health Takes Innovative Steps to Win the Weight Loss Battle. They broadened their definition of wellness using the 5 Gallup factors to help increase participation from 35% to their target of 50%.
  30. The improved quality of life stories are often more compelling than the data. #WCEWB14
  31. After the lunch break, Andrew Gold from Pitney Bowes launched into Identify Employee Population Demographics to Implement Need-Based and Focused Health Initiatives. You can learn about what they're doing on their website
  32. Everything @andrewgold14 is doing ;-) -- Pitney Bowes Project: Living  #wcewb14
  33. Pitney Bowes uses Yammer & Facebook. @Andrewgold914 Says always use a calendar invite when you schedule something.#WCEWB14
  34. Pitney Bowes is having a lot of success using Yammer. We tried it for awhile at ASHA, but engagement died out as soon as some senior executes logged in. Unfortunately they created accounts that people could see, but never engaged in the discussion. I think this made people feel like they were checking-up on them. Anyway, it's nice to hear it is working well in other environments.
  35. He also showed us a cool deck of cards that they crated to reinforce a back pain prevent program they held. 
  36. Love the "we got your back" deck of cards to reinforce back pain prevention program at Pitney Bowes @Andrewgold914 #WCEWB14
  37. Gary Earl stepped up to the podium next to present Create Wellness Engagement and Communication Strategies that Deliver Messages that Resonate and Motivate. Gary actually served as the master of ceremonies for the whole conference and did a stellar job. 
  38. Amazing job by Gary Earl hosting World Congress Employee boot camp . #WCEWB14 #anthem
  39. He talked about his experience working at Caesars in Vegas. 
  40. Casino managers know how to engage people. We can learn something from them. #WCEWB14
  41. Even the carpet selection drives desired behavior in casinos. If only we applied that knowledge to create healthy workplaces.#WCEWB14
  42. Don't just look at an individual's behavior. Look at the culture that they live in. Built environment matters! #WCEWB14
  43. Value the employee's voice. Create a safe environment to invite people to build your programs with you. #WCEWB14
  44. On-site chiropractor and physical therapy. Created 6+ touch point to transition people to behavioralist and wellness coaches.#WCEWB14
  45. $3.18 pepd allowed Caesars to send home healthy food with employees. #WCEWB14
  46. I never thought about looking to casinos to learn about engaging people, but Gary has me wanting to go to casino engagement school. Seriously, where do those folks learn the tricks of their trade?
  47. Claire Santarelli presented Learn How the Massachusetts Department of Public Health Implements Statewide Approaches to Prevention and Wellness. She shared two resources that I want to take a look at.
  48. Use this for evidence-based 7-step process for developing an infrastructure of wellness in your workplace #wcewb14 
  49. Next up was another case study from Bon Secours -- Say What? How the Right Game Plan Doubled Program Engagement. It was presented by Meghan Melvin from Bon Secours, Anne Marie Ludovici-Connolly from AMLC Consulting and Keith McMullin from Health Diagnostic Laboratory
  50. Day Two began with Jeremy Nobel from the Northeast Business Group on Health presenting Employers and Coalitions -- Catalysts for Change in Health Care. I just joined theMid-Atlantic Business Group on Health here and I've already met some interesting folks. 
  51. 55% of individuals in US obtain health insurance through employers. #WCEWB14
  52. Most of health care is regional. Coalitions can act as a convener to bring people together and think about the future together.#WCEWB14
  53. He also mentioned the Choosing Wisely campaign that I'm a big fan of. I particularly like the piece -- 5 Questions to Ask Your Doctor
  54. Good resources for employers -- Choosing Wisely | An Initiative of the ABIM Foundation #wcewb14 
  55. I was up next to share an ASHA case study -- Use Your Organization's Size and Unique Culture to Positively Impact Your Employees' Well-Being. Here are some of the resources I mentioned.
  56. I also talked about using Airbo to share information with our staff and invited people to use the Healthcare Savvy board I created.
  57. inside workplace wellness: more about our Mediterranean Diet Challenge #wcewb14 
  58. And with a nod to @carolharnett a #fail story on inside workplace wellness: Wellness Program #Fail #wcewb14 
  59. inside workplace wellness take on a must read: 9 Lessons for Longevity from The Blue Zones by @BlueZones #wcewb14 
  60. How Safe Are the Hospitals We Use? Using @LeapfrogGroup info to educate our staff. 
  61. You can learn a lot more about my work at Inside Workplace Wellness. And thanks to Haiku Deck for providing a prize pack for me to give away. 
  62. Lola Chriss from Texas Instruments presented Use Wellness Program Data to Build the Most Appropriate and Cost-Effective Worksite Clinics for Your Organization. 
  63. You can't consider the employee without considering the impact of the employee's family/dependents. #WCEWB14
  64. Nationally more than 15% of large employers offer on-site health clinics. Many expand to include primary care. #WCEWB14
  65. And for the conference finale, Brett Powell from American Institute for Preventive Medicine shared an interesting presentation on generational differences -- Engage the Most Diverse Workforce in History.
  66. Millennials and the World of Work: The Impact of Obesity on Health and Productivity #wcewb14 
  67. He wrapped things up by sharing the fun piano stairs video. If you haven't seen it, take a minute to watch. 
  68. Piano stairs - -
  69. There you have it. My first Storify post. It was an interesting two days. I do wish more folks had been tweeting though. It's always interesting to see what captures people's attention. Especially when we're all listening to the same presentations. 

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